In the context of the Mastermind Group Learn Center, "systems" refers to IT systems, or information technology systems. This includes all communications equipment such as phones, fax machines, copiers, scanners, photography equipment, projectors, computers, servers, and associated software. Further, "systems" includes the role the IT team plays in documentation, tracking, reporting, and analysis for all the process areas and people in the whole organization.
To an organization, navigating the world of business without an optimally performing IT systems area is like navigating a race course with an old junker, or even a horse and buggy. In order to compete in the race -- to make the optimal decisions required to achieve and sustain success -- your organization needs a finely tuned Ferrari and an extremely competent driver. Anything less than that will result in underperformance in the IT area, which in turn will negatively impact the company's performance, results, and ability to accomplish the corporate goals.